Order methods and payment

Order methods and payment | Caseificio Di Nucci

 

Contract conclusion and effectiveness

When ordering, CLIENTS choose the product family, the product and relevant size, with or without the use of vacuum-sealing, in the site’s OUR CHEESES section.

When CLIENTS have completed the selection of products by filling the cart, they will proceed to the selection of the payment method, after entering the remaining data (name, surname, e-mail, residence and shipment address).

The sales contract is considered concluded at the time of payment by the CLIENT who will receive a confirmation e-mail. The e-mail contains the CLIENT’S data, the order number, the price of the goods purchased, the shipping costs and the delivery address where the goods will be sent.

The CLIENT undertakes to verify the correctness of the personal data contained therein and to promptly notify the Caseificio Di Nucci of any corrections.

The Caseificio Di Nucci undertakes to describe and present the items sold on the website in the best possible way. Nevertheless, small and slight differences may emerge between the site’s description and the actual product.

The Caseificio Di Nucci undertakes to deliver the products within the days indicated when finalizing the order and specified in article 12 of the Conditions of sale.

 

Payment methods

CLIENTS can only make payments by the following methods:

  • Payment by cash on delivery to the courier;
  • Payment by bank transfer in advance;
  • Paypal;
  • Stripe;
  • Satispay.

 

PAYMENT BY CASH ON DELIVERY TO THE COURIER

The cost of payment via Cash on Delivery is + 2% on the transaction. The payment is made to the express courier who carries out the delivery.

 

PAYMENT BY BANK TRANSFER IN ADVANCE

When paying in advance via bank transfer the products will be shipped only after the credit to our current account has been verified. Our bank account data is found at the end of the order confirmation and is sent by e-mail.

 

PAYMENT BY PAYPAL

When paying for purchases through PayPal, CLIENTS will be directed to the PayPal login page found at the end of the order. If CLIENTS do not have PayPal access, they can make the purchase via a credit card without having to register with the PayPal services. The order amount will be debited to the PayPal account directly at the time of completion of the payment. At no time during the purchase process does Caseificio Di Nucci know the information relating to the CLIENT’s PayPal account and the credit card linked to it. CLIENTS will receive a confirmation e-mail from PayPal after each transaction carried out through the PayPal account.

The cost of payment through Paypal is + 3.4% on the transaction + € 0.35 fixed for each order.

 

PAYMENT BY STRIPE

For payments with STRIPE the CUSTOMER makes the payment by entering his credit card details. All major credit and debit cards from all over the world are accepted (Visa, Mastercard, Maestro, American Express).

The cost of the transaction with Stripe is: 1.4% fee + € 0.25 for European cards; 2.9% fee + € 0.25 for non-European cards.

 

PAYMENT BY SATISPAY

In order to register to Satispay CLIENTS must sign up on the https://www.satispay.com website or download the Satispay App. When registering, a mobile number, identity document, IBAN code of the current account and the tax code will be needed.

The cost of payment through Satispay is:

  • 5% commission for transactions less than or equal to € 10.00;
  • 5% + € 0.20 commission for transactions over € 10.00.

 

Prices and order process

All the products’ selling prices indicated on the Caseificio Di Nucci website are expressed in Euro per piece and include VAT.

Once CLIENTS access the platform and select the desired product units, the order is processed based on the size of the products ordered and the chosen packaging method.

The spinning, shaping and packaging of our cheeses are entirely carried out manually. This craftsmanship implies that, due to the weight indicated for each reference, there will always be a small margin of variability, which is considered normal. However, it is the responsibility of the company’s packaging department to supply, as much as is possible, the exact weight of the products requested.

The order procedure is therefore completed once the CLIENT has paid; the order preparation phase and shipment of products then take place.

The shipping costs are not included in the purchase price; they are calculated and indicated at the time the order is processed, prior to order confirmation and purchase.

CLIENTS will be provided with a regular receipt issued based on the prices indicated on the website at the time of product selection and confirmation of the order amount.

CLIENTS accept Caseificio Di Nucci’s right to change its prices at any time.

Should there be a computer, manual or technical error or any other type of error that could lead to a substantial change, not foreseen by Caseificio Di Nucci, in the sale price to the public, making the price either exorbitant or clearly derisory, the purchase order will be considered invalid and cancelled and the amount paid by the CLIENT will be refunded within 14 days from the date of cancellation.